VIBRANT JEWELRY
100% Money Back Guarantee!
If for any reason you are not completely satisfied with your purchase, send it back to us within 30 days for a full refund!
Refunds will be issued in the same method in which payment was originally made usually within 5 business days of receiving your jewelry return*.
If you are making a return or exchange, please contact us to obtain a Return Authorization (RMA Number). Once you have received your authorization, you may send your jewelry to:
(Packages sent without a RMA Number will be rejected and sent back to sender)
Vibrant J
716 S Olive St
Los Angeles, CA 90014
* Items are only eligible for a refund if they are in their original packaging and in the state they were received. Jewelry that has been scratched, worked, modified or otherwise altered will not be granted a refund.
Custom Orders
Jewelry that has been custom made for you or special ordered is non-exchangeable and non-returnable. We may make an exception on select custom ordered items and take the item back with a small restocking fee.
Engraved Jewelry
Jewelry that has been engraved with personalization is non-returnable and non-exchangeable.
Personalized Jewelry
Personalized Jewelry is custom made and is non-returnable. Please see Custom Orders.
Platinum Wedding Bands
Platinum wedding bands can be returned within 30 days of purchase but will incur a 15% restocking fee.
Please feel free to contactus for more information.
